Chris LewisLewis Insight
Chris is a highly regarded and experienced Telecoms Industry Analyst covering the depth and breadth, demand and supply of the ICT sector on a global basis for 30 years. He is one of the few industry analysts who can draw together the many varied technology and business components helping shape telecoms in the context of the future digital marketplace.
Chris is a frequent public speaker at industry and client events around the world with a reputation for honest, sometimes irreverent, insight built on unparalleled understanding of industry evolution and dynamics.
Having been registered blind for over 30 years, he now brings his technology knowledge to help the RNIB and Vision 2020 leverage telecoms and communications technology for the blind and partially sighted community. He has also returned to playing blind cricket with the London Metro team and is continuing with blind golf, tennis and riding tandems - beware in West London!
Graham is CEO and co-founder of BWCS and leads the Telecommunications and Transport Practices. Graham's psychology degree from Oxford University underpins his ability to build bridges between technologists and their customers, translating the needs and drivers of each to build business success. Graham's approach is grounded in international hands-on experience in telecoms in addition to his prolific international consultancy portfolio.
Graham is visionary in his approach to looking at technology markets and developing new market concepts. His blend of creativity and technical insight has led him to develop innovative services which give his clients real strategic advantage. Recent projects include a successful 3G licence bid in Macau, ISP cost modelling for Ofcom, fibre access deployment strategy for Japan's NTT and marketing strategy for on-train Internet service for the international high speed train operator Thalys. His early career was with Logica and Nortel Asia-Pacific. Graham enjoys playing the drums.
Dean BubleyDisruptive Analysis
Dean Bubley is the Founder of Disruptive Analysis, an independent technology industry analyst and consulting firm. An analyst with over 20 years' experience, he primarily specialises in wireless, mobile, and telecoms fields, with further expertise in certain aspects of the broader technology industry.
His present focus is on wireless technology, especially the evolution of mobile broadband, service provider business models, mobile device architecture & software, applications ecosystems and enterprise mobility. He provides clients with advice and analytical opinion on topics such as business models validation, technology innovation and go-to-market strategies, "addressable market sizing", planning and due diligence.
Dean has extensive experience in both published analytical research and bespoke consultancy, and regularly speaks at industry conferences and events, and writes the well-known Disruptive Wireless industry blog. He holds a BA in Physics from Keble College, Oxford University.
Clive CarterDirector of Strategy, Ofcom - leading Ofcom’s Strategy and Policy team
The team is responsible for developing Ofcom’s overall strategy, ensuring it is prepared for emerging market development, and leading on key strategic and emerging policy issues. Clive led the Strategic Review of Digital Communications including the reform of Openreach governance. The team has also advised the Government on its broadband universal service policy. In the past, Clive has been involved in policy issues across all of the digital communications sectors, including Ofcom’s UHF spectrum strategy, the News Corp / BSkyB public interest test and Ofcom’s work on superfast broadband.
Caroline GabrielResearch Director Rethink Technology Research and Maravedis-Rethink
Caroline co-founded Rethink Technology Research in 2002 to focus on emerging mobile technologies. Rethink recently combined its published research activities with those of fellow 4G analyst company, Maravedis, to focus on LTE and operator strategies.
Caroline has been analyzing and reporting in the hi-tech industries since 1986 and has a wealth of experience of technology trends and how they impact on business models. She started her career as a technology journalist and then took senior roles in online publishing and research before focusing full time on wireless industry research and consultancy.
Stephan GatienGeneral Manager, Telecommunications Business, SAP
Stephan is responsible for the company’s revenue, solution portfolio, and strategy in the Telecommunications industry. He oversees solution management activities and works with product development teams to ensure that SAP products support the unique needs of telcos. He also leads industry go-to-market initiatives globally, working closely with key customers in all geographies. Stephan has a unique combiantion of clear vision and strong pragmatism, which has made him a sought after speaker and spokesperson for SAP.
Stephan joined the SAP Telco team in 2002, and has been leading the team since 2013. He has a broad background both in the Communications industry including assignments for a wireless carrier and at SAP including assignments in corporate strategy, industry solutions, and solution engineering.
Stephan was born in France, and speaks fluent French and English. He currently lives in Vancouver, Canada with his family.
Mark GregoryChief Economist EY
Mark Gregory is the Chief Economist at EY in the UK & Ireland providing knowledge, analysis and insight to help businesses understand the economic environments in which they operate. He is a business economist with over 25 years’ experience in more than 40 countries as an advisor to the Governments and industry on economics, policy and regulation. This includes working with the Governments of Argentina and the World Bank to develop solutions to the debt and economic crisis in 1989 and 1990.
Mark is the sponsoring partner for EY’s Economics for Business Programme and EY ITEM Club, the UK’s leading independent economic forecast. Mark works with both the private and public sectors, supporting economic development, growth and regeneration. Mark is a key contributor to EY’s economic offering across the globe.
Prior to Mark’s Chief Economist role at EY, he was Global Head of Strategy & Business Development for Wireless at IBM and worked with clients to understand the implications of economic and market developments for their business models, cost structures and processes. Mark holds a Bachelor’s degree in Economics and a Master’s degree in Business Economics.
Daniel HeerCEO & Founder - zeotap
Daniel first discovered his passion for data when working for the Board of Vodafone in Germany and then went on to found zeotap which has become the world’s leader in telecom data monetisation in the advertising ecosystem.
Three years after its foundation in 2014 in Berlin, zeotap today is live with 6 major telecoms, has established the first working cross-carrier data platform and has proven through rigid audits that telecom data is of superior quality and up to 6x more precise than current market benchmarks. Zeotap is GDPR 2018 certified and has also received the ISO 27001 certification for data security. The company counts all six major media agencies and renowned clients like Mercedes, Red Bull and Samsung amongst its clients. The company has received venture capital in excess of $20 million, has offices in Berlin, New York, Madrid, Milan, Bangalore and Mumbai and will go live in the UK soon.
Daniel is obsessed with helping carriers understand how to make the most of their data and strongly believes that the value of telecom data will only increase in the age of A.I. as algorithms will finally be able to tell apart good from bad data.
Phil JordanGlobal CIO, Telefonica
A leading Global CIO & Digital Leader in the Communications and High Tech Industry
Phil has a very successful leadership track record and is renowned for transforming & exploiting the value of IT in major global companies. He spent twelve years at Vodafone culminating, in 2010, as Regional CIO in Northern Europe before moving to be CIO for Telefonica O2 UK. This was quickly followed in 2011 with a move to Madrid to become Telefonica Global CIO with 20 countries, 6000 IT Professionals and a multi-billion annual IT budget. In addition to his G-CIO responsibilities, he has overseen the creation and exploitation of a wholly owned, independent but captive global technology company as CEO and now Chairman.
Under his leadership, Telefonica has had many successes in the boldest transformation in the industry, including radical business simplification, building and exploiting unique and world class Datacenters, global shared services to optimise IT spend and in the transformation of the process & application landscape to enable the business vision: to be the best Digital Telecommunications company in the world.
Recently awarded the European CIO of the Year for 2016, he is consistently voted at the very top of the CIO Top100 and in UKTECH50 for the 50 most influential people in UK Technology sector. He is a member of the board of directors for the TM Forum and has served as a non-executive independent advisor on IT to a major banking and financial services company.
Darrell Jordan-SmithVice President, Global ICT Sales
With over 25+ years experience in the IT, Telecommunications and Media industries, Darrell has deep industry knowledge across the entire Communications ecosystem. This resulted in strong long term business relationships for Service Providers, Media and Network Equipment / OEM customers.
Currently located in Santa Clara, USA, Darrell leads a team of industry sales experts who work closely with leading Information & Communications Technology (ICT) clients to develop cost-effective architectures for next generation networks.
Darrell worked for a number of companies in the USA and EMEA. For over 12 years Darrell worked for SunOracle and was Vice President of the Communications Media & Entertainment business. At Oracle, Darrell was a major driving force behind solid revenue growth for SunOracles CME business. Under Darrell’s leadership, SunOracle were developing a suite of innovative solutions to address customers’ critical business problems, such as lowering product developing and life cycle support costs.
Before his current position, Darrell enjoyed successful careers with Oracle, Sun, AT&T, Lucent, Novell and NCD, where he set up and managed some of Europe’s successful sales & services organisations.
Darrell received his MBA from the University of Strathclyde and his BSc in Computing Science from the University of Glasgow.
Andy MacLeodRegional Technology Director for Africa, Middle East and Asia Pacific, Vodafone Group Services
Andy is responsible for all Technology activities across the 14 markets in the Africa, Middle East and Asia Pacific region. He joined Vodafone in August 2007 as Group Chief Networks Officer responsible for all Network Technology and Central Operations worldwide, a position he held for 6 years until he was appointed CTO of Verizon Wireless in the USA which he left in Dec 2013 when Vodafone sold its interests to Verizon .
Before joining Vodafone, Andy worked at Eircom in the Republic of Ireland, where he was Chief Operations Officer and Main Board Director. He joined Eircom from MCI inc where he was Chief Executive of Europe, Middle East & Africa leading the organization out of the Worldcom bankruptcy and into the merger with Verizon. Prior to MCI he was COO of Cable & Wireless Global, responsible for all Network and IT engineering and operational activities, having joined as CTO in 1988.
Andy's early career was with Nortel, in General Management, Product Management and Strategy roles across the world, and he began his career with Pirelli Cables in Research & Development. Andy holds a degree in Materials Science from Oxford University, and an MBA from Warwick Business School and is a Fellow of the Royal Academy of Engineering, the elite professional engineering institution in the UK. He is married with two children and lives in Winchester, UK.
Mark NewmanMark Newman is a telecoms-industry thought leader with 25 years of experience delivering insight to senior level executives and audiences.
Mark’s recent research has focussed on telecoms operator business models, diversification and the intersection between Internet and telecoms.
He delivers presentations, strategy sessions and workshops to global audiences, helping them to plan for the changes that technology and new business models that will fundamentally transform their businesses.
Mark was Chief Research Officer at Informa Telecoms & Media and Ovum before leaving to set up his own research firm, ConnectivityX, in 2016.
Tony has been involved with software development in billing and RA for over 25 years. In addition to being a regular speaker and moderator at conferences worldwide, Tony has been a Contributing Analyst for IDC, is a columnist & video anchor for Telecom Asia and held several positions in the TM Forum until 2014. He is managing editor of DisruptiveViews.com.
Orla PowerHeads of Global Marketing for Brite:Bill
Brite:Bill is an Amdocs company that provides a billing and customer engagement platform to tier one communication service providers around the world. With 20 years of experience, Orla is a seasoned business and marketing leader who has developed and implemented award-winning, customer-focused marketing strategies.
At Brite:Bill, Orla's focus is on creating strategies to deliver Brite:Bill's solutions to telecom operators to help them improve customer satisfaction throughout the customer journey, reduce churn, and increase customer lifetime value.
Orla is well versed in the disciplines of Customer Experience Management and customer-centricity, determining the voice of the customer and designing effective approaches using data and real customer insight. Her current role at Brite:Bill is to build and grow the company's global footprint by bringing together teams, vision and expertise to drive all aspects of the marketing function including demand generation, content, digital, customer experience, PR and events. Orla previously held senior roles at Bentley Systems, Microsoft and Ericsson.
Sreevathsa PrabhakarSreevathsa is a serial entrepreneur with over 20 years of experience in the field of Customer Experience, Technology and Management. He worked with companies like Nokia, Tata Teleservices, LG Electronics, Samsung and BPL Limited before becoming an entrepreneur in 2009.
He founded a fully bootstrapped venture The Service Solutions in 2009 to deliver his brand of technology-driven Customer Service which was later acquired by German major B2X in 2014. He started his second ambitious venture Servify in 2015, which has already grown to be the largest device management & proactive ownership platform in India in the short span of fewer than 2 years. Starting as an app based customer support service channel for consumer electronics, today Servify has created its own end-to-end device management platform enabling top OEMs & ODMs in device diagnostics, distribution, sales, warranty, after-sales and end of life management capabilities.
Sreevathsa also works with multiple other startups in India, either as an advisor or as an angel investor. He is also a noted speaker in industry forums such as CII (Confederation of Indian Industry) & CSCMP (Council of Supply Chain Management Professionals) and works closely with many OEM brands in India and abroad regarding their Customer Experience strategies.
Sreevathsa holds a Bachelor of Engineering (in Electronics and Telecom) & Master of Information Systems from Mumbai University, India.
Sreevathsa is based in Mumbai, India and enjoys music in his free time.
Dr. Steffen RoehnCEO and Founder, Roehn Management Consulting GmbH
Former CIO, Deutsche Telekom AG and T-Mobile
Various Supervisory and Advisory Board Positions, TM Forum Ambassador
At the beginning of 2013 Steffen Roehn founded Roehn Management Consulting. His company focuses on supporting CEOs of technology startups and companies to grow or restructure, advising CIOs/CTOs in major strategy changes and supporting them in transformations and effective security. He also takes accountability as CxO for transitional phases. His most recent references stretch from global telecommunication companies, insurance companies, High-Tech companies to household appliances. Currently he supports the Reliance Industries Group Mumbai, India) in launching a pan-Indian 4G and FTTx operator from scratch (Reliance Jio). He serves as supervisory and advisory board member of various technology and startup companies.
Dr. Steffen Roehn joined the Deutsche Telekom Group in November 2000 as Board Member IT at T Mobile Germany. In addition to this function, in 2006 he was appointed CIO of T-Mobile Europe and member of the Executive Committee of T-Mobile International. He served as Chief Information Officer (CIO) of Deutsche Telekom Group from May 2009 until December 2012. He served as supervisory board member of the TM Forum and was appointed as TM Forum’s ambassador in May 2012.
Prior to Deutsche Telekom Steffen successfully advised telecommunications, hightech, financial services and consumer goods industry companies as CEO of the Diebold Management Consulting Group and Principal of global Gemini Consulting. Steffen has a PhD in physics from University of Mainz, Imperial College London and the European Research Lab CERN in Geneva.
Akira TadaExecutive Strategist, Digital Transformation, SoftBank
Akira Tada has focused on “strategic change” throughout his professional career.
Most recently he managed the strategic alliance between IBM and SoftBank to develop AI/Cognitive Market together.
He developed FinTech market in Japan as the CEO of PayPal Japan – JV formed by eBay and SoftBank, leading the big boom in Japan happening.
At SoftBank, he was once the head of Group Management which became the foundation to sustain SoftBank long-term vision.
He joined SoftBank Group through acquisition. Akira was the GM of Corporate Strategy, Japan Telecom.
Before joining SoftBank, he was in various business development area with strategy to make it happen. Those were high-speed optical transmission market around 1990, call center hospitality market to lead CRM emerges, new competition in CLEC market and Cable TV telephony market right after NTT divestiture, WiFi market to substitute 3G widely available.
Rahim Tafazolli is the Professor of Mobile and Satellite Communications , Director of ICS (formerly known as CCSR) and the founder and Director of 5G Innovation Centre at the University of Surrey, UK.
He has over 25 years of experience in digital communications research and teaching. He has authored and co-authored more than 500 research publications. He is regularly invited to deliver keynote talks and distinguished lectures to International conferences and workshops. He is co-inventor on more than 30 granted patents, all in the field of digital communications.
He is regularly invited by many governments for advise on 5G technologies.
He is Fellow of Wireless World Research Forum (WWRF) in recognition of his personal contributions to the wireless world as well as heading one of Europe’s leading research groups.
Pratick ThakrarPratick Thakrar is a 20-year Digital veteran and founded Inspired 5 years ago to become a leading single source Omni-Channel platform; with SMEs around the globe using the platform alongside leading Operators in Asia. Inspired is also working with governments to support Small business digital transformations strategies.
Inspired has now teams now in London, Sydney, Shanghai, Kuala Lumpar, Singapore and New York, and surprisingly not a penny of investment has been taken to date.
However, it’s his pioneering work in the education sector that offers to transform the world by empowering and engaging Teachers, Parents and ultimately children to ensure they get the education they deserve.
Coupled with his vision of Privacy, in particular GDPR, he hopes to pave the way to a world in 2030 that focuses on relevancy of content experiences, building upon countless 2020 vision presentations he has delivered.
He recently was on the panel at India Mobile World Congress (Day 3) Digital Content: Enhancing User Experience and was a speaker at SXSW earlier in the year.
Sylvain ThevenotManaging Director - Operator Solutions
Sylvain joined the Executive Committee of Netgem in 2015, initially establishing the London office to run ‘EE TV’ as a Managed service. With a strong leadership background in both ‘start-up’ (he founded one of the first ISPs in France) and Fixed and Mobile Telecom operators (running large P&Ls for Vodafone, TalkTalk, EE), Sylvain brings more than 20 years’ commercial experience and now leads Netgem’s Operator solutions across the world, focused on driving Netgem expansion with new products and new customers.
Howard WatsonHoward Watson CEO BT, Technology, Service and Operations and Group CIO
Howard is CEO of BT’s Technology, Service and Operations division, and Group CIO. In this role, Howard is in charge of the company’s ‘engine room’; thirteen thousand staff and eight thousand contractors responsible for BT’s core networks and IT systems across the globe. The division manages the company’s internal and external platforms – including TV, Mobile and Conferencing – as well as BT’s world class research and development arm at Adastral Park, Suffolk. BT TSO
Previously, Howard was BT’s Chief Architect and MD Global IT Systems, and led the technical teams behind the launch of BT Sport in August 2013. In this role he also transformed the way software development is carried out at BT. He joined BT in October 2011, bringing 30 years of telecoms experience with him, including time spent at Virgin Media and Telewest, and as MD of Cartesian, a telecommunications consultancy and software company.
Howard possesses a broad knowledge of technical and operational leadership with expertise in engineering, strategic development and business transformation. His areas of expertise include telephony, digital TV, IP services, high definition TV and ‘ultra’ high speed broadband. He also has experience of integrating networks and IT from his time in the cable industry, experience that will prove useful as BT integrates its network with EE’s.
Howard is 53 years old with three children, and is also a qualified pilot.
Julie Woods-MossChief Marketing and Innovation Officer, Tata Communciations
As Chief Marketing Officer, Julie is responsible for all company-wide marketing & communications. She also leads the Innovation mandate for the company, working closely with the start-up ecosystems & academia as well as leading the internal entrepreneurship programme at Tata Communications.
Julie has held senior executive roles in leading international corporations including IBM, UPC (part of Liberty Media group) and BT. She has a strong background in digital marketing, technology, telecom and venture development.
Julie has been rated the 16th most influential CMO in the world by Forbes in 2017. She is a member of the Advisory Board for Dial Partners LLP; for the Tata Group Brand; an advisor to the Boston Consulting Group; and a board member of OneAccess, a physical and virtual networking company.
Julie is passionate about the role of women in STEM and is the founder of Tata Communications' ‘Winning Mix’ group, established to improve policies and programmes to promote the professional development of women and minorities at Tata Communications.
Julie lives in the UK with her husband and two sons. She enjoys running, cycling and Pilates and relaxes with her writing.
Mirko VoltoliniHead of Network On Demand
Mirko Voltolini is Head of Network On Demand at Colt, responsible for leading the effort to architect and develop the Colt network and product portfolio to deliver an online digital customer experience where customers order, design and manage their network services on demand. He is responsible for the strategy, architecture and development of the network technologies enabling Colt software defined on demand network, the IT orchestration and monitoring capabilities and the management of the on demand product portfolio.
He joined Colt in 2002 and has held several senior roles in the technical development and engineering areas. Prior to joining Colt Mirko worked at GTS/Ebone, Italtel and ICT Consulting, an independent telecom consultancy company.
Mirko holds an MSc in Telecommunications Engineering from Politecnico of Milan.