Programme




Key Features of the day
  • 6 debates focusing on different aspects of the industry
  • C-level executive Telco panel
  • High level speakers
  • Speed Networking and plenty of opportunities to meet and challenge your peers
  • No sponsorship or sales pitches - honest insight from all points of view
Debates
  • The role of the telco in the emerging digital economy
  • Artificial Intelligence (AI) and analytics finally driving customer experience
  • Progress in softwarization of the Telco
  • 5G as a framework for all future telecoms investment
  • IOT and the impact on healthcare
  • Identifying the real business value in the plethora of platforms
08:30 Registration and breakfast...

09:00 Welcome

Chris Lewis - Lewis Insight

Graham Wilde - BWCS



09:05 The role of the telco in the emerging digital economy:

Where should the Telco focus their efforts and resources?  What are the views of a leading economist, a disruptive player and a brand expert?

Mark Gregory, Chief Economist UK & Ireland - EY

Tim Pritchard, Managing Director Customer Experience - Kantar TNS


Dr Steffen Roehn, Senior Advisor -  Reliance Jio


 

Debate Motion:

In the future, we will get our broadband from Amazon and Google



10.00 Progress in Softwarization of the Telco:

How is Virtualization, Opensource, SDN, NFV shaping the Telco? What are the relative roles of suppliers from different parts of the industry? What systems integration skills are required to make this a reality?

Andy MacLeod, Regional Technology Director, Africa, Middle East & Asia Pacific - Vodafone

Mirko Voltolini, Head of Network on Demand - Colt

Jason Hoffman, CTO Digital Services - Ericsson

Darrell Jordan-Smith, Vice President Global ICT Sales - Red Hat


 

Debate Motion: 

Virtualization is allowing Telcos to transform into agile businesses



11.00 Speed Networking and coffee:

Meet your peers, exchange business cards and make friends


11:45 Identifying the real business value in the plethora of platforms:

Everyone has a platform but where does business value get created? Are telecoms, mobile devices and chips just infrastructure? Is the platform economy actually an application play?

Ronan Kelly, CTO - ADTRAN 

Sreevathsa Prabhakar, Founder & CEO - Servify

Pratick Thakrar, CEO - Inspired Mobile

Sylvain Thevenot, Managing Director - Netgem



 

Debate Motion: 

The network is only a support function in the platform economy



12:30 Fireside chat:

Chris Lewis interviews Phil Jordan on the lessons learned in his career at Vodafone and Telefonica

Phil Jordan, Group CIO - Telefonica


13:00 Lunch and networking



14:00 View from the Boardroom

Panel discussion on industry dynamics, customer needs, how transformation is happening and where innovation is coming from.

Howard Watson, CEO BT Technology, Service & Operations and BT Group CIO 


Julie Woods Moss, Chief Marketing and Innovation Officer- Tata Communications


Akira Tada, Executive Strategist, Digital Transformation - Softbank



14:45 IoT and the impact on healthcare:

How can the healthcare system benefit from IoT? What is the role of the telecoms industry? What will be the impact when the hyper-connected individual meets the healthcare system?

Laurent Vandebrouck, Managing Director Europe - Qualcomm Life 


Phil Skipper, Head of IoT Business Development - Vodafone



  Debate Motion:

Telcos with IoT will be at the heart of healthcare



15.30 Refreshments and networking



15.45 Artificial Intelligence (AI) and Analytics driving customer experience:

Will AI and Analytics be the saviour of the customer experience? Should the focus be on cleaning the multiplicity of existing customer records to gain clear insight? Or should the emphasis be on deep learning, robotics and automation?

Stephan Gatien, General Manager Telecommunications Business -  SAP

Daniel Heer, CEO - zeotap 

Orla Power, Head of Marketing - Brite:Bill, an Amdocs Company




 
Debate Motion:

AI and Analytics will finally give customers the service they deserve




16.30 5G as a framework for all future telecoms investment:

Will 5G be the catalyst that helps the telecoms industry get its investment strategy right for the next 10 years? How can the industry reconcile the political rhetoric and technology hype against a flimsy business case?

Clive Carter
, Director of Strategy – Ofcom

Hossein Moiin, Chief Technology and Strategy Officer - Nokia

Rahim Tafazolli, Founder and Director 5G Innovation Centre - University of Surrey




  Debate Motion:

The market can’t afford 5G



17:15 Wrap up and summaries

Chris, Graham and the Analysts



17:30 Drinks – please join us to continue the discussions and network